room2 hometels UK | Careers and Open Positions

Join the team

Our ‘roommates’, as we like to call ourselves, are a family of real people with real personalities, and we want to make our guests always feel comfortable. We approach strangers as friends, and take delight in welcoming back guests.

Here at room2 we encourage our roommates to grow within their role and the company.

Life at room2

Room for you. We’re all about flexibility.
Room to explore. At the heart of it we’re travellers too.
Room to grow. We're growing and developing, and so are you.
Room to give. We care about your stories and passions.

Think you’d be a good fit? Browse the roles below.

Open Positions
Position
Company
Location
Housekeeper
room2 Chiswick
Chiswick

room 2 live, grow & experience. Be the happiest version of you at work. room2 designs creative, cool, design-led spaces for inquisitive explorers that enjoy feeling at home, away from home. However, it is ‘you’ that creates the community to bring the space and feeling to life. 

A 'day in the life'  

  • Daily preparation of rooms to ensure spotless standards and delivery of a perfect first impression every time
  • Supporting the Housekeeping team oversee room2 inventory
  • Comply with all relevant health and safety legislation
  • Deliver a personal and memorable customer service when interacting with guest
What you’ll require 

  • As our Roommaker you will know and understand what it means to be part of delivering an amazing experience to guests and always exceeding guest’s expectations.
  • Excellent attention to details
  • Kind and motivated to learn more
  • Looking forward to grown with room2 and be part of our expansion.

 Time & Place

You'll work 40 hours per week at room2 Chiswick, however, with our pipeline of growth and our plans to help you grow too, you may be based at other Lamington Group locations from time to time

Apply Now
Night House Host
room2 Chiswick
Chiswick


Nights House Host

‘Day in the life’

  • Create ‘can’t wait to return’ experiences for our guests
  • Managing reservations queries (e-mail, phone & in person) with a kind & considered approach
  • Being ‘in the know’ on local events and culture to offer guests authentic experiences and contribute to cultural programming
  • Being the ‘in the know’ person for guests queries & questions
  • Managing out-of-hours queries for group properties
  • Contribute to team meetings with constructive feedback to improve operational performance and guest experiences
  • Taking payments and balancing the books at the end of the day
  • Completing property patrols to ensure safety & security
  • Being accountability for safety of your property overnight
  • Preparing reports and handover documents for the day ahead
  • Dealing with ad hoc housekeeping & maintenance tasks
  • Be initiative led when dealing with challenging situations or guest complaints
  • Confident working alone and being a happy, positive influence when working as part of a team
  • Supporting your management team in all aspects of the day to day operation
  • Always question best practice and identify opportunities to improve hotel occupancy, revenue and operational process

What you’ll require

  • Service focused attitude and huge passion for creating world class experiences
  • Experience in customer service role
  • Confidence to act on initiative and make considered decisions
  • Cool, calm & collected communication skills
  • Demonstrable sales skills
  • An eye for pedantic detail
  • Competent & confident IT skills for relevant property management software systems & Microsoft office
  • Excellent English speaking & writing skills (extra languages are a bonus)

Time & Place

  • You’ll work 40 hours per week on a 4 ON / 3 OFF shift pattern
  • You’ll be based at Room2 Chiswick however, with our pipeline of growth and our plans to help you grow too, you may be based at other Room2 locations from time to time

                                                                            

Apply Now

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room2 logo

Hello Chiswick!

The world’s first whole life net zero hometel has made its way to Chiswick and we’re super excited to welcome you through our doors from the 1st of December. Can’t wait to visit? Book your stay today!

room2 logo

Hello Chiswick!

The world’s first whole life net zero hometel has made its way to Chiswick and we’re super excited to welcome you through our doors from the 1st of December. Can’t wait to visit? Book your stay today!